FEES AND REFUNDS

  • Following applicable legislation, Axiom Compliance Learning is entitled to charge fees for items or services provided to students undertaking a course of study.
  • These charges are generally for course materials or textbooks, student services and training and assessment services. Payment of GST GST is exempt under section 38-85 GSTR 2003/1 Goods and Services Tax, tax ruling. The ruling explains that the supply of a 'professional or trade course' is a GST-free education course. Where a student enrols in a course that offers units of competence or a whole Qualification, the course fees attached to the enrolment will be exempt from the payment of GST. GST applies on some miscellaneous charges, where these charges are additional to and outside the regular
  • services offered in a course. Fees payable Fees are payable when the student has received an email confirmation of enrolment, including the invoice, within 14
  • days.
  • If the invoice is under $1000 per student, full payment is required to secure placement and commence the online portion of the training. If the training is over $1000 per student, a $1000 payment of the invoice per student is required to secure placement, and then full payment is required to commence the online units and must be paid 14 days before face-to-face or Zoom training.
  • Axiom Compliance Learning may cancel the enrolment, reschedule or discontinue training if fees are not received as
  • required.
  • Fees will vary for different training programs. For a complete list of current fees, please request a copy of the Axiom Compliance Learning fee schedule. Payment method Axiom Compliance Learning accepts payment for fees using the following:
  • Credit Card (VISA/Mastercard)
  • Electronic Funds Transfer (account details are on the invoice or are available on request) Payment in cash and cheque is discouraged. Protecting fees paid in advance Axiom Compliance Learning acknowledges that it is responsible under Clause 7.3 of the Standards for RTOs to protect the fees paid by individual students in advance of their training and assessment services delivery. To meet our responsibilities, Axiom Compliance Learning adopts option three and may accept payment of no more than $1000 from each student before the course's commencement. Student cancellation Students who cancel their enrolment partway through a training program must notify Axiom Compliance Learning in writing as soon as possible. They are not entitled to a fee reimbursement; any sum still owed on the invoice must be paid. Students who cancel at short notice (14 days before the training date) may be placed on a waiting list for an opening with notice a day or two before the next available course, dependent on training demand. Refunds The following refund policy will apply:
  • -Students who give notice to cancel their enrollment within 14 days of receiving the enrollment confirmation email and invoice will not be required to pay the generated enrollment invoice.
  • -Students who cancel their enrolment after a training program has commenced (at receipt of online login details) will not be entitled to a refund of fees and are required to pay any unpaid invoice concerning enrolment.
  • -Students who cancel at short notice (14 days before the training date) are not entitled to a refund as their position was secured for that student, and the cancellation timeframe does not allow Axiom to fill that place. The student may be placed on a waiting list for an opening with notice a day or two before the next available course, dependent on training demand.
  • The Chief Executive Officer may exercise discretion in all situations if the student can demonstrate that extenuating or significant personal circumstances led to their withdrawal, not including being busy at work. In these cases, the student may be offered full credit toward the tuition fee in another scheduled program instead of a refund. The Chief Executive Officer may also authorise a repayment plan or refund of tuition fees if the circumstances require it. Where refunds are approved, the refund payment must be paid to the student within 14 days of the approval notification. Tuition refunds are to be paid via electronic funds transfer using the authorised bank account nominated by the student on the Refund Request Form. Additional Assessment Fee If your submitted assessment tasks are assessed as "Not yet satisfactory", you will be notified and given a 2nd opportunity for successful completion. Please note: additional assessment charges apply- $65 if a 3rd attempt is required.